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IHA Blogs

  • Healthcare Communications, AI Policies, and You Health Literacy Specialists Should Be Part of AI Policy Planning By Tracy Mehan, AI Subject Matter Expert I was recently asked to give a talk about what healthcare organizations should consider when developing policies around employee use of programs that utilize artificial intelligence (AI). To prepare, I researched who is typically involved in creating these policies and what factors organizations weigh as they develop them. What I found is that, typically, the people in the room where decisions are being made are members of the C-suite and IT. That’s it. Who does this leave out? The frontline doctors, nurses, marketing departments, DEI chairs, education and communication staff, accessibility advocates, and health literacy specialists ...

  • Healthcare Communications, AI Policies, and You Health Literacy Specialists Should Be Part of AI Policy Planning By Tracy Mehan, AI Subject Matter Expert I was recently asked to give a talk about what healthcare organizations should consider when developing policies around employee use of programs that utilize artificial intelligence (AI). To prepare, I researched who is typically involved in creating these policies and what factors organizations weigh as they develop them. What I found is that, typically, the people in the room where decisions are being made are members of the C-suite and IT. That’s it. Who does this leave out? The frontline doctors, nurses, marketing departments, DEI chairs, education and communication staff, accessibility advocates, and health literacy ...

  • Q&A: The Health Literacy Collaborative Summit IHA’s Stan Hudson talks with Wisconsin Literacy’s Michele Erikson about the organization’s next-generation event. By Stan Hudson, MA, CDFT Health literacy is a constantly changing and expanding field, and the same is true of the organizations and events that support its evolution. As the new director of professional development and training for the Institute for Healthcare Advancement (IHA) — and the former director of health literacy at Wisconsin Literacy — I’ve had the privilege of participating in this change and working with some of health literacy’s brightest lights. One such bright light is Michele Erikson, executive director of Wisconsin Literacy, who is retiring this year. Under her direction, ...

  • The Health Fluency Project How two Harvard students are increasing the health literacy and communication skills of non-native English speakers to improve health outcomes By Beier Nelson Student, Harvard College and Aditya Tummala Student, Harvard College More than 25 million people in the United States, or 8 percent of the nation’s population, have limited English proficiency ( LEP ), meaning that they do not speak English as their primary language and have a limited ability to read, write, speak, and understand English. Individuals with such language barriers suffer substantially worse health outcomes than their fluent counterparts, including higher rates of misdiagnosis, lower treatment adherence , and longer hospital admissions , resulting in overall lower confidence ...

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  • What Is Cultural Humility, and How Does It Support Health Literacy? By Annaleise Tripp , MPH Candidate Do you ever think about what makes people different and stand out from each other? You might think about someone’s haircut or outfit, the language they speak, their accent, or maybe where they live and work. These can all be reflections of someone’s cultural background. Our lives are shaped by culture . Culture refers to shared beliefs, values, and ideas, but also refers to shared racial or ethnic backgrounds, languages and communication, geographic locations, or traditions and customs. Culture plays a significant role in how people grow and live, and it plays a role in health. Many in the healthcare field are moving away from the term cultural ...

  • Explained: AI + Health Literacy Will Large Language Models Ever Really Be Trustworthy Enough for Health Literacy? An Artificial Intelligence Practitioner’s Perspective on Trustworthiness and Responsibility, Part 4 By Temese Szalai | December 7, 2023 Read more in the series: Part 1 | Can — and Should — We Trust Large Language Models for Health Literacy? | Publish Date: November 28, 2023 Part 2 | How Reliable Are Large Language Models for Health Literacy? | Publish Date: November 30, 2023 Part 3 | When LLMs May Not Be Appropriate for Health Literacy | Publish Date: December 5, 2023 In our last post in this series, inspired by a recent discussion on the IHA Health Literacy Solutions Center discussion list about the implications of artificial intelligence ...

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  • Explained: AI + Health Literacy When Large Language Models May Not Be Appropriate for Health Literacy An Artificial Intelligence Practitioner’s Perspective on Trustworthiness and Responsibility, Part 3 By Temese Szalai | December 5, 2023 Read more in the series: Part 1 | Can — and Should — We Trust Large Language Models for Health Literacy? | Publish Date: November 28, 2023 Part 2 | How Reliable Are Large Language Models for Health Literacy? | Publish Date: November 30, 2023 Part 4 | Will LLMs Ever Really Be Trustworthy Enough for Health Literacy? | Publish Date: December 7, 2023 This post is the third in a series inspired by a recent discussion on the IHA Health Literacy Solutions Center discussion list about the implications of generative ...

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