Alzheimer’s Association – Northeast Colorado Region is a Health Literacy Hero because we provide Alzheimer’s education programs reaching 9 counties and empowering others to empower themselves. Posted 2014.

American College of Physicians (

CPPH believes that all people should have access to clear and understandable health information that will empower and enable them to be active participants in their own healthcare. In line with this belief, CPPH applies health literacy best practices in the development of all of its patient education materials, including: using language that is at or below a 6th grade reading level; ensuring that resources are graphically pleasing and easy to follow through the use of images, streamlined layouts, bulleted lists, and a sufficient amount of white space; and practicing cultural competence by including language and imagery that appeal to the cultural preferences of targeted audiences.

National AHEC Organization Affiliate

Central Colorado Area Health Education Center posted weekly updates on social media to reach community members and partners during health literacy month. Posts focused on what Health Literacy is, why it is important, and how our community members and partners can help. Through these engaging posts, we also included resources that they could seek on learning the key principles and strategies of effective health communication, workshops, panels, and presentations to watch, and newsletters, podcasts, and transcripts to read all focusing on health literacy. Posted 2016.

Each year, we run an 8-month health literacy course which teaches health professionals strategies & techniques to improve health literacy at an organisation level. We are also running a campaign for health literacy month to ‘Drop the Jargon’ and use plain language for a day on Tuesday 20 October. We also have a health literacy committee which reviews all our publications and resources to ensure they adopt health literacy principles. Posted 2015.

DeafHealth is the most comprehensive website devoted solely to provide clear and concise health education in American Sign Language to promote the overall wellness of the Deaf & Hard of Hearing community. Health education in ASL empowers the Deaf community with an opportunity to make informed decisions. DeafHealth works to reduce risk factors for diseases such as diabetes, hypertension (high blood pressure) and obesity. DeafHealth equips the Deaf community to live healthier lives.

Docola is driving health literacy. A digital health platform enabling healthcare providers to aggregate information from any source, combine it into courses, prescribe it to patients and track participation and comprehension. The service is free to all healthcare providers and patients and our mission is to optimize healthcare conversations. Posted 2015.

Physical therapist owned non franchise home Health Company – Sunila Varghese

Sunila is supportive and promotes education on health literacy for patients, families and staff. She has supported and directed managers to build up the company’s health literacy library, and constantly updating and adding more resources.

Emmi is now part of Wolters Kulwer

Throughout the month of October, Emmi will host their 8th annual health literacy month blog series. This years theme is: Boosting the Signal: This is health literacy on technology. Contributors include patients like e-Patient Dave deBronkart and Katie McCurdy, neuroscientists Moran Cerf & Chris Rose, behavior change expert Dr. Amy Bucher, clinicians, and Emmi Health Communication Designers. Check it out or sign up to receive blog notifications as new articles post most weekdays in October at

University of South Florida

Florida Covering Kids & Families (FL-CKF) is frequently called upon as an expert in health coverage and health literacy for its ability to reach out to diverse audiences and educate consumers about health coverage and utilization including those under the Affordable Care Act, Children’s Health Insurance Program (CHIP) and Medicaid. Since its inception, FL-CKF has produced enrollment assistance toolkits, online fact sheets, policy briefs, blogs, and articles, as well as, conducted webinars and in-person educational trainings on health care coverage in Medicaid, CHIP, and ACA. FL-CKF, its state coalition, and consortium partners are instrumental in bringing together state and local partners to develop and implement strategies to promote the importance of understandable health information. Posted 2015.

Not-for-profit organization,

A passionately committed group of volunteers from all walks of life (academia, government, private, and others) focused on improving education and awareness of health literacy and eliminating health disparities for all individuals in the state of Georgia.

Why HealthyNews Works is a Health Literacy Hero?
The Healthy NewsWorks student media program enables elementary and middle school students to acquire writing, research, interviewing, presentation, and critical-thinking skills by working on health-related newspapers, books, and other media. They deliver accurate and engaging health news and information to thousands of young readers and their families in the Philadelphia area.
Healthy NewsWorks’ three school-based initiatives enrich health knowledge and understanding in schools and communities:
A health media program teaches children how to gather reliable and relevant health information and report on it in printed school newspapers, online, and video.
A health literacy and education program helps student journalists learn how to access and use health information and communicate it to others.
Through a book program, Leading Healthy Change In Our Communities, students write and illustrate a book each year featuring a dozen Philadelphia-area leaders who are making a difference in the health of our communities.
Healthy NewsWorks student journalists have produced more than 300 school-based health newspapers in 28 schools since its founding in 2003. Posted 2016.

Horry County Literacy Council

HCLC’s Health literacy program assists individuals to obtain and understand basic health information and services needed to make appropriate health decisions. HCLC partners with healthcare practitioners, such as doctors, nurses, and pharmacists to increase their understanding of their vital role in the improvement of their patient’s health literacy.

The Clinic provides medical care to the uninsured and underinsured people of the Kansas City region. In an effort to provide better services to our patients, the Clinic has formed a health literacy committee to insure staff are trained with tools to communicate effectively will all patients and a plain language sub-committee that reviews Clinic documents to make sure that all patient materials are in plain language. The committee has done an initial Clinic health literacy assessment and created a work plan that will be reviewed annually. Posted 2014.

Manager: Cassia Community Centre – Sydney/Australia

Kerrie was introduced to Health Literacy in 2012 when invited to join the Health Literacy Network at the Clinical Excellence Commission in Sydney. Since then, she has worked tirelessly to raise awareness amongst the general community and health services about the importance of addressing health literacy. Kerrie has developed a basic information pack for our website and designed her own English Health Literacy Class which combines improving reading and writing skills whilst learning about health literacy. Posted 2014.

Cassia Community Centre, Sydney Australia.

Why Kerrie is a Health Literacy Hero.
Kerrie works tirelessly in the field of Health Literacy. She conducts regular workshops for parents at the local school. Aged Care Facilities and women & children’s refuge’s who have escaped from violence. Kerrie’s goal is to raise awareness as to the importance of understanding health information, communicating with health professionals and how to access services that are available.


The Larry Combest Center is a Health Literacy Hero because it hosted an ice cream social for all the employees who are involved the care of patients being seen for primary care. While at the social the employees were provided a sheet of statistics, an example of health literacy testing using the food label, and were shown videos from AMA about health literacy. Over 75% of the staff was able to participate in the event and nearly all stated they learned something new and would keep this in mind when serving the patients at the center. Posted 2016.

Paisley Butterfly 13 Founding Advocate,
ThyCa Mobile Facilitator

Latrece Johnson, MEd, MS is an advocate for thyroid health awareness and knowledge. She is the facilitator of the Mobile chapter of Thyroid Cancer Survivor’s Association, Inc., a worldwide non-profit 501(c)(3) organization of thyroid cancer survivors, family members, and health care professionals.


She always make sure she eats healthy and exercise. She always encourages and promotes healthy eating.

(Myself) Lisa Romard Nurse practitioner, certified asthma educator (NP, AE-C)
KFH(Keeping familes healthy community health workers program)
Both affiliated with Stony Brook Childrens (SBC), Asthma coalition of LI (ACLI),Delivery System Reform Incentive Payment (DSRIP) Program

Throughout the many years working with the pediatric population as a nurse, I have experienced first-hand how important it is to incorporate health literacy tools when offering patient education to patients & families. Health literacy has become a focus of mine throughout the years. I am for a certified pediatric NP, and a certified asthma educator. I am a member of hospital & community committees, coalitions etc. that focus on patient education & health literacy. I identify my role as a health care practitioner, patient/family advocate, & educator. Over the past few years I have partnered with a program developed at our hospital that utilizes community health workers for assisting children and families with home management of asthma. I developed/designed an asthma tool kit (ATK) & named it the SBC ATK. I achieved the development of the prototype for the tool through a small financial grant that I was awarded to purchase supplies. That was the start of something good. The ATK was developed for the reasons of assisting families with their child’s home asthma management plans. The goals were to address medication storage & safety, health communication & monitoring, as well be a home resource tool for the families. With the help of the KFH coordinator & community health workers, we implemented the use of this tool with these families, & through the years have modified the tool kit when needed to meet the individual needs according to their health literacy, language etc. One part of the tool kit is a binder each family get in their ATK bag. The sheets in the binder help to organize the child’s health information, keep important medical documents, is a place for a personalized home plan and education forms. These instruction handouts are personalized, created according to the prescribed home asthma plan for that child, developed in the preferred language, & addressing health literacy needs of the child & adult care takers who will be using this tool. For some families we have to incorporate pictographs, color code information etc. for those who reading and language is a barrier. The ATK bag, & contents, including the log/information book, patient’s stored medication & asthma devices are brought to medical appointments for review with their healthcare providers (HCP). At the apt the HCP and staff can review with the family medications, use of devices, log of symptom & medication used at home. This facilitates the communication, care coordination, education and more. It creates a partnership in asthma care and education with the child and families. We have had positive feedback, & testimonials from the patients, families, healthcare providers, community health workers, public health nurses etc. for who the tool kits have been used & assisted them in the care & communication of the child with asthma. The ATK has been noted to be used as a possible prototype for other disease management & patient care programs. The ATK was added as a tool for the SBC DSRIP project for pediatric patients with asthma. The recognition & inclusion of this tool by the DRSIP management, and consultants gives value & credit to this as a health management & health literacy tool.

Matrix Medical Network is a Health Literacy Hero because our national network of Nurse Practitioners educates many thousands of Americans each year. Education includes information about their current health issues, a review of their medications and what therapeutic role those medications have in treating their conditions, and answers to the many health questions that people often never have the time to ask their doctor. Matrix Nurse Practitioners are highly educated, highly skilled, and are caring and empathetic. They are at the core of what makes Matrix Medical Network a health literacy hero. Posted 2015.

The National Comprehensive Cancer Network® (NCCN®) is a not-for-profit alliance of 28 leading cancer centers devoted to patient care, research, and education.

NCCN aims to provide state-of-the-art cancer treatment information in easy-to-understand language for people with cancer and the general public. The NCCN Guidelines for Patients® are translations of the NCCN Guidelines. These patient guidelines are meant to help people with cancer talk with their physicians about the best treatment options for their disease. NCCN Guidelines for Patients do not replace the expertise and clinical judgment of the physician. NCCN is dedicated to improving and facilitating quality, effective, efficient, and accessible cancer care so patients can live better lives.

OHSU Family Medicine at Richmond is a community health center, we are a subcommittee of our clinic’s quality improvement committee

Our health literacy subcommittee has robust participation among staff from all work groups at our clinic, as well as patient representation! We meet monthly to identify health literacy specific projects, review written materials and signage, and educate staff on best practices. This group of health literacy heroes is using health literacy to improve the health outcomes of our patients!


The Pottsboro Area Library received funding to launch a Permaculture community garden. This innovative project is bringing together people from across the community to work towards a common goal. Permaculture principles include organic gardening, but go far beyond that. Beyond agriculture, Permaculture also looks at many other aspects of living such as: how we design our living spaces, what we do with things that people consider to be “waste” (waste in Permaculture is just an unused resource), eco-systems, community organization, advocacy, global responsibility, and more. There are chef-led classes which focus on budget-friendly, nutritious cooking. Posted 2016.

a coalition of nonprofit health, wellness and human service providers in the Greater Plymouth, MA region

South Shore Community Partners in Prevention is undertaking a Health Literacy Initiative for the 2015-16 fiscal year. We hope to engage health care providers, consumers and community partners in an effort to improve the ability of our residents to obtain information about their health in an easily accessible and understandable manner, and to improve their ability to advocate for their own health. We have developed an Action Plan with ten goals and will be implementing them between now and June 2016. Posted 2015.

Marketing coordinator

TAVHealth is a Health Literacy Hero for many reasons. Our most recent white paper, “Solving the Social Determinants of Health by Improving Health Literacy” is just one of the many example that show our emphasis on improving lives.

Nurses, OT, librarian, clinical director, IT group (MyPennMedicine) RD

The Patient and Family Education Committee members are Health Literacy Heros. Throughout the month of October, This committee demonstrated the Health Literacy Hero Spirit by: rounding on in-patient units and encouraging staff to teach simply. The rounding took place on both day and night shift. Staff were given an opportunity to take a “KISS” (Keep It Simple Selfie). The photo depicted individuals and groups to hold up a dry erase board indicating a medical word they currently use and a simple word that could be used instead (ie. Instead of cathether; I will say tube.). Staff had the option of donning a red cape as a prop demonstrating the role of hero/heroine. The photos were uploaded to our internal intranet and available for other staff to review. Other events this month included information tables in public spaces inside the hospital. Information re: “AskMe3”, medication safety and utilization of the patient portal (MyPennMedicine) was available .

The problems of childhood inactivity, obesity, and low student performance are all addressed by The Walking Classroom’s active learning program. The program reaches >10,000 kids each year and encourages healthy lifestyle choices through its use of regular exercise and presentation of health messages before every podcast. By walking while learning core curriculum and health messages (like the importance of exercise, healthy calories, hydration, bullying, etc.), students increase their health awareness and healthy choices while improving their classroom engagement and academic outcomes. Posted 2014.

University of South Alabama USA Center for Healthy Communities,

USA Community Health Advocates through kindness, compassion, education, and leadership work to remove barriers to good health and to improve the overall health the Mobile, AL community. There are 12 targeted health disparities in the community: Cancer, Cardiovascular Disease, Diabetes, Emergency Preparedness, Domestic Violence, HIV/AIDS, Infant Mortality, Mental Health, Nutrition, Physical Activity, Sickle Cell Disease and Tobacco. USA Community Health Advocates host and attend events distributing information to community residents. Posted 2014.

Welsh Mountain Health Centers is a Health Literacy Hero because our mission is to provide quality health services to the community especially those who may have barriers to care. We breakdown the communication barrier so our patients understand and feel comfortable with their treatment.