Registered Nurse at Hahnemann Hospital

“Seasoned nurse, teacher of others about nursing. Cares about a lot and makes one feel comfortable even though I was in pain”. Posted 2016.

Harbin Clinic

It is vitally important for medical personnel to help patients understand health information and empower them to make good health decisions. However, health literacy becomes even more crucial for those who are facing complicated diseases like cancer. Twenty-year Harbin Clinic veteran Amy Brooks serves as a Clinical Nurse Leader and Case Manager at Harbin Clinic Tony E. Warren Cancer Center, with the vital job of educating patients on how to take drugs orally to treat various types of cancer. … By being an engaged and accessible provider, Amy empowers patients to take charge of their treatment, health, and overall healing while reassuring and supporting them every step of the way. It is my privilege to nominate Amy Brooks for the 2014 Health Literacy Hero recognition. Posted 2014.

Center for Reducing Health Disparities
College of Public Health
University of Nebraska Medical Center

My supervisor, Athena Ramos, is a true Health Literacy Hero. With her outreach working group, she has been raising awareness of the importance of providing culturally appropriate information in the various educational and preventive interventions in the Latino community of Omaha, NE. Athena has been conducting research projects with migrant farmworkers in Nebraska and Kansas, and has placed her heart and commitment ensuring that the creation of research tools and educational materials have been designed taking into consideration the level of education and the level of understanding of the subjects involved in their projects. The same commitment has been in place since we started working together in 2002 with our Latino community.

Adjunct Lecturer, Southern Connecticut State University

Information literacy is a requirement of Tier 2 courses at Southern Connecticut State University. To integrate this requirement into the Wellness course I am teaching I developed a writing assignment for my students to develop health information literacy skills. They research any topic of interest in the area of health and wellness and then critique the Web sites they used to learn about their topic. They must use critical thinking skills to evaluate the quality of the health information and rate the Web sites for currency, reliability, authority and purpose. They summarize their findings by completing a Web site evaluation grid and by reporting on what they learned about the topic and on the quality of the Web sites they used. Finally, they get the opportunity to propose improvements to the sites based on their evaluation. Through this exercise students learn what makes for credible health information while developing the health information literacy skills they will need when they search for health information in the future. Posted 2014.

Founder & CEO of Children for Health

Clare Hanbury is a Health Literacy Hero because she founded the charity Children for Health, an organisation which has developed a new system of health education in the developing world, with children as agents of change at its core. The approach recognises the profound influence that children have in preventing disease and injury within their homes and communities, and is delivered across digital, mobile as well as other traditional platforms. Children for Health promotes children to learn, collect and share 100 key life-saving health messages across 10 topics, including Malaria, HIV, Nutrition and others. They develop activities, tools and materials that make learning important, relevant and fun.

Children for Health works in partnership with other international development organisations and charities, providing them with the technical advice and the systems they need to enhance their existing programmes.

Clare is at the driver and inspiration for all that Children for Health does.

Internal Medicine Specialists of Atlanta

Dr. Spivey is that rare breed of physician who takes the time to listen to his patients, to ensure their understanding, and to encourage their questions. When he needs to pause to enter information on an EHR, for example, he asks permission and explains what he is doing. Dr. Spivey’s interaction style testifies to his commitment to partnering with patients to ensure astute diagnostics and patient-centered treatment. Posted 2014.

Human Resource Advisor, FedEx Express,

Dawn is a Health Literarcy Hero because of train the facilitators presentations presented to human resource professionals responsible for communicating plan coverage to employees. Posted 2014.

Chair, Georgia Alliance for Health Literacy

Don Rubin is a Health Literacy Hero for his efforts in creating the Georgia Alliance for Health Literacy and bringing the people of Georgia together in improving and inspiring greater health literacy. This October, is recognizing patients and caregivers who are taking charge of their own health by asking “Good Questions for Good Health,” and providers and health organizations, who are advancing health literacy in their communities by encouraging questions and giving patients the information they need. Posted 2014.

Hahnemann University Hospital

Explains what pathology is to anyone and ensures their understanding. She breaks down what we do so that people can understand it. Posted 2016.

Hahnemann University Hospital

Dr. May is always concerned about her patients. also, she is concerned about others that are not her patient. Anytime you have a question regarding your health she is quick to answer and she checks up on you to make sure that everything is okay. Posted 2016.


Dr. Pei is a passionate naturopathic doctor that applies passionate care to his patients. He offers free “Doctor’s In” Tuesday for the undeserved community in the Southern California.

Parkland Chapter if the Mood Disorders of Manitoba

Eleanor educates the public throughout the year about mood disorders/mental illness through kiosk displays at different events in the community throughout the year. She also holds group sessions with those in-patient care once a week and outside of hospital who need to meet to talk at a few different areas within the Parkland area a couple times a week throughout the year. … She also gets us in educating ourselves with the help of her, other health professionals, reading literature and getting involved in helping to educate others who still have a hard time realizing what mental illness is and how the public can help us by mostly trying to understanding it (that is for the lucky ones of us who feel we can be in front of the public in different forums and are not afraid or ashamed to talk about our mental illness like me). Eleanor Snitka is a Health Literacy Hero. Posted 2014.

Piedmont Physicians Yorktown
Internal Medicine

Dr. Cole asks for our questions and concerns at each visit and takes time to talk to us about them. Also, he reads and answers our email questions. Posted 2014.


Heidi Fowler is a remarkable individual who has helped 435,225,902 people with her free answers to health questions from all over the world. Her work is scientifically accurate and displays human kindness at its finest. She is my hero. Posted 2014.

Health media consultant

Kara Tarantino has devoted years to developing patient-centered print and video educational materials materials for delivery in medical offices. She also designs tools to improve patient way-finding in clinical settings. In all this work Kara brings creativity, a keen sense of audience needs, and the kind of pragmatic approach that is key to diffusing health literacy practices in the private sector. Kara has also been most generous with her time and talents in promoting the Georgia Alliance for Health Literacy. She is among the most active members, always enthusiastically engaging in activities that raise awareness about health literacy in our state. Posted 2014.

Chairperson and director

Health is wealth. Without health a person can not do anything. Health promotes well being and growth of body and mind.Promoting health requires proper nutrition and good food which is important,Promoting health requires good exercise, thought and environment and education and community support is very much needed.Good environment facilitates change in body and mind and it is helpful for setting up of attitudes and values.Access to health facilities like hospitals and medicines are also needed.Water sanitation are part of the health.Safe drinking water and sanitation enables maintaining of the environment free from contagious and virus diseases. Community health literacy is must for every age group. Posted 2016.

Senior Content Strategist, National Cancer Institute (NCI)

Ms. Grama has made it her mission to insure that cancer data and treatment information on the NCI website is understood and accessible to those individuals fighting the disease, and also Doctors and Researchers working to find a cure. Posted 2014.

Health Disparities in Society minor, University of Florida

Dr. Guyer is teaching the next generation of health professionals to incorporate health literacy in daily practice. She developed a 3 credit class, “Fundamentals of Health Literacy,” for preprofessional health and public health students. In the service learning course “Practicum in Health Disparities,” students evaluate the literacy demands of educational materials used by Health Care Safety Net clinics and revise materials using best practices. In the nationally recognized interprofessional course, Putting Families First, she teaches more than 750 1st year medical, dental, pharmacy, etc. students about literacy, health literacy, patient safety and Teach Back. She also designed an online library guide about health literacy for students, health professionals, faculty and the public,

Food and Drug Administration (FDA), Office of the Commissioner, Office of Planning, Risk Communication Staff

Dr. Zwanziger has led the agency in two strategic planning efforts to ensure that the FDA is strategic in its risk communications and health literacy activities. Dr. Zwanziger most recently completed a year-long process of coordinating representatives from across the Agency to create a 3 year strategic plan for risk communications and health literacy. Dr. Zwanziger also serves as the FDA’s representative on the Health and Human Services (HHS) Health Literacy Working Group, collecting information on FDA’s health literacy work and sharing it with the larger HHS. Dr. Zwanziger is a tireless champion of health literacy, ensuring that health literacy remains visible and a priority at the FDA.

Special Projects Coordinator at NC Division of Public Health

Linda Rohret was instrumental in founding the Wake Health Literacy Coalition. Based in Raleigh, North Carolina, the coalition is a multidisciplinary group of individuals interested in increasing awareness, knowledge and understanding of health and health care in Wake County. She served as Chair from 2010 to 2013 and is still actively engaged in coalition leadership. Under her leadership the coalition has hosted yearly health literacy awareness events, developed and distributed educational materials about health literacy and created a coalition website:, among other important activities. Posted 2014.

Ph.D candidate of health education and promotion
Department of health education and promotion,
Isfahan university of medical sciences and health services,
Isfahan, Iran.

I work at a diabetes clinic in Esfahan, Iran, and educated patients about self care behaviors. Because most of the patients referred to this center generally are from low-income community, so we decided to use health literacy strategies such as plain language and teach back for educating them. It was really helpful and these methods helped patients to better understand. I also make very simple printed materials such as Bulletin with Simple Photos and photonovel for them. I really happy that my patients can better undrestand and better act. Posted 2014.

Director of Communications & Outreach at the Children’s Dental Health Project (

Matt Jacob has developed valuable training modules to assist dental practitioners and advocates communicate more effectively about community water fluoridation and summarize the research without sounding too clinical. He has trained spokespersons in Wisconsin, New York and other states, including my home state of Florida. Posted 2014.

Health Coach, Truman Medical Center, Kansas City, MO.

Melody is a Health Coach at Truman Medical Center in Kansas City working with high utilizer patients. Realizing the problems our patients have with understanding / reading the labels on prescriptions, Melody created a real life scenerio to educate staff on what a trying and confusing issue this can be for patients. Using made up names of medications, she gives patients instructions to reconcile bags of (candy) medications, once without using Teach Back and again using the process. She opens understanding every time she shares her activity! Posted 2014.

Friend and fellow church member

Nancy Kinzer, Presbyterian minister and graduate of Columbia Theological Seminary is truly a Health Literacy Hero for my husband and me. She accompanied me, time and again to Emory University Winship Clinic, as I went through breast cancer diagnosis, meeting with oncologists and radiologists. She even went with me when we got all the final reports. She gave me beautifully organized, complete, easily understood reports on all that had transpire . She was very invaluable to us. One simply cannot hear, comprehend or process all the information as one walks this path. My husband and I could not have navigated this experience with all it’s ramifications without Nancy’s help, competence, comfort, prayers, and medial intelligence and experience. Therefore she is truly worthy of a Health Literacy Hero. Posted 2014.

The university of Queensland

I developed a web-based decision aid for parents of children newly diagnosed with autism. The website contents are based on the International Patient Decision Aids Standards and cover evidence-based early intervention strategies for children with autism. The website URL is Posted 2014.

Speak Up and Stay Alive Patient Safety Radio

Pat Rullo shares little known healthcare and hospital related stories and guests with the end goal to empower listeners to speak up when they do not understand what their healthcare provider is saying. The entire program is devoted to raising awareness to improve patient literacy, patient safety, and the patient experience. Posted 2014.

President, GA Chapter, Compassion and Choices

As leader of the GA chapter of Compassion and Choices, Perry has worked to spread the message of end of life planning to Georgians. He developed a presentation that educates Georgians on end of life medical care issues and the importance of planning to ensure your or a loved one’s death is the way you want it to be. Most families never discuss this topic, even when it is obvious that the end is near, with the result that a loved one’s death can find the patient in a hospital undergoing aggressive medical treatment that they do not want, while the families are angry, scared, and unhappy rather than in a position to spend precious time with their loved one. Perry (or his trainees) have given this presentation to over 400 people in the Atlanta metro area. It emphasizes how to complete an advance directive and talk to your family and physician about your wishes for the end of your life. Posted 2014.

University Hospitals Seidman Cancer Center

Regina Carlisle, Senior Nurse Cancer Information Specialist, is regarded as University Hospitals go-to person for patient education. Regina has been an excellent and patient mentor regarding health literacy and use of plain language. Her personal knowledge and familiarity with evidence based practice resources in this specialized realm has been indispensable. Regina is detail oriented and has a gift for discerning what patients might ask or seek out in various learning/education situations. She is truly passionate about health literacy and the tremendous benefit understandable materials have for patients. She willingly shares her expertise across the system, through continuing education classes, individual consultation and guidance for the system education committee. Posted 2015.


Drexel Gastroenterology Fellow at Hahnemann Hospital

“He did a great job on a residency project regarding patient information about Colonoscopy/Bowel Preparation that Hahnemann and Drexel gives to patients”. Posted 2016.

Program Lead , South West Self Management Program

Sally is our Health Literacy champion. Our South West Self Management Program offers support and education to people living with Chronic Conditions and health service providers. As Team Lead Sally has developed a HL program that highlights how important our words are to patient understanding and patient health. To date 386 Health Service providers have attended the workshop. Sally is now developing a train the trainer program in partnership with a program in British Columbia. She has changed the way our team develops new programs, delivers workshops, develops promotional material; virtually everything we do. She is our Health Literacy Guru! Posted 2014.


Sandra Jones is dedicated to meaningful health education for children and adolescents. Her company, Health-ettes, produces fun materials so children can get used to talking about health from an early age. In addition, Sandra is a hard-working and effective volunteer for the Georgia Alliance for Health Literacy. Among other activities, she organized a health literacy exhibit at a regional festival that drew tens of thousands of attendees. Posted 2014.

National Institutes of Health (NIH) Online Branch Information Chief

Scott has led the way in developing innovative accessibility solutions for multiple NIH websites. He recognized the importance of making sure the vital health content online, so important for citizens to understand, was presented in a way that could be understood by all, regardless of any reading limitations they may have. Posted 2014.

Hahnemann Hospital RN

“Shapline is a health literacy hero because she consistently goes above and beyond to educate her patients. Shapline explains educational materials to her patients in ways they understand and answers all questions they have. When discharging patients who speak a language other than English. She takes the time to go over discharge instructions and materials step by step utilizing the language line. She ensures that her patients understand the material and takes the time to answer their questions.” Posted 2016.

Bianco Primary Care, Alpharetta GA

In today’s busy health care industry, it is refreshing to find a physician who is not only on time for your office appointment, but spends more than fifteen minutes with you! Dr. Shelley Bianco is one of those very special doctors. One of her strengths is her ability to get to know each of her patients as individuals so she can establish a strong patient-doctor relationship and deliver personalized care. She is compassionate, caring, professional who is never in a hurry during an appointment and takes the time to get to know each of her patients well. She is always accessible by phone or e-mail and often follows up an office visit with a personal phone call. Furthermore, she keeps abreast of the current research in health care and nutrition, and enjoys sharing this information with her patients. Dr. Bianco deserves to be recognized for her dedication to her patients and the health care field. She is my Health Care Literacy Hero! Posted 2014.

Exceptional Family Member Manager
Navy Recruiting Command, Millington, Tennessee
United States Navy

Monthly she trains and informs 6K Sailors and civilians in different programs about health conditions both mental and physical. She established a program that provides resources and maintains personnel mission readiness for now and for the future. Her ability to bring people together and make them feel inclusive and important is apparent through her leadership, program, and correspondence.

Author, Butternut to Bionic: A Resource Guide for Hip Replacement Surgery
Founder, Anderson Therapeutics:

Receiving artificial joints is a life-changing procedure. Recipients feel different, move differently, and learn new ways of living. Patients recover wanting to avoid future surgeries and maintain the health and integrity of their artificial joints. Outside of the exam room, patient compliance and lifestyle factors can trump any remedy, procedure, or medication. Butternut to Bionic is a patient advocacy resource to improve understanding and communication between healthcare professionals and patients. This conversational guidebook offers humor, candidness, and laymen terms. To empower recipients, the author shares her first-hand account with this procedure and emphasizes the importance of patient accountability and partnering with medical professionals.


She always takes time to answer questions. Posted 2014.

School of Nutrition and Health Sciences, Taipei Medical University

Dr. Duong is a Postdoctoral Researcher at Taipei Medical University, the Assistant Secretary-General of Asian Health Literacy Association. He has been conducting high-quality studies, promoting HL in several Asian countries. He has coordinated the AHLA network seminar monthly in Taiwan (HL agenda in Asia), Vietnam (Teach-Back Method; Health Literate Practices in a Public Hospital), United States (HL micro-lectures), Indonesia (HL: bridging the cultures), Thailand (HL Strategies to Enhance Empty Lifestyles in ASEAN), Bangladesh (HL studies compilation; Host organization and involvement with AHLA), Hong Kong (HL research and practices), Malaysia (HL and communication), Mongolia (HL and addicted behaviors), and Philippines (CAPI method used in National HL Survey).

Victoria is a preliminary title holder in the Miss NC Scholarship Organization as Miss Goldsboro 2015. She also volunteers her time as as a patient advocate on the NC Quality Center Patient Family Advisory Committee organized by the NC Hospital Association. Victoria is also on the working group for the Patient Safety Movement Actionable Patient Safety Solution (APSS) Hand Off Communication committee. She has developed a web page sharing materials in English, Spanish and Japanese the importance of Speaking up on their health care. As well as coloring book pages for children to learn the importance at a young age. Educating on partnering with your provider to better understand your health.

In June 2013, Victoria visited 5 health care providers in three days before being placed in emergency surgery and off life support. After recovering from Ludwig’s Angine, a deep neck space tissue infection, she has devoted her time while in college to engaging, engaging and empowering patients on the importance of taking an active role on their health care team. Posted 2015.