Shapline Senestant

12/06/2016
Hahnemann Hospital RN

“Shapline is a health literacy hero because she consistently goes above and beyond to educate her patients. Shapline explains educational materials to her patients in ways they understand and answers all questions they have. When discharging patients who speak a language other than English. She takes the time to go over discharge instructions and materials step by step utilizing the language line. She ensures that her patients understand the material and takes the time to answer their questions.” Posted 2016.